5 Customer Reviews
Review from Tina B
5 stars05/08/2024
Excellent service!! Excellent job today! Highly recommend....?????????? My favorite carpet cleaning company!
Brad's Carpet Cleaning Response
05/10/2024
Thank you! We appreciate your business! You have been a loyal customer for at least 13 years! We appreciate your partnership and will always try to do our best for you! Brad & Eva R******Review from Courtney B
5 stars04/15/2024
Justin and Andrew did an amazing job cleaning the carpet in my living room and bedrooms. They were professional and kind. Thank you!Brad's Carpet Cleaning Response
04/16/2024
Thank you for the leaving such a great review! Our technicians work hard and appreciate you taking the time to let us know! Have a great day! :) Brad's Carpet Cleaning
Eva
Review from Louis Y
5 stars12/01/2023
Brad‘s carpet cleaning did a phenomenal job. Dave and Justin were very professional and thorough. I really like them being in our home felt comfortable. The carpet looks great takes a little time to get dry but that’s the nature of the business I would recommend him highly.Review from Christina S
5 stars11/21/2023
Great company. The technicians are always polite, professional and thorough. Would definitely recommend to anyone needing carpet or upholstery cleaning.Brad's Carpet Cleaning Response
11/22/2023
Thank you for your review *********! We always do our best to satisfy our customers because we depend on referrals and happy customers like you! Eva R****** OwnerReview from Allyson W
1 star04/09/2022
Brad's Carpet Cleaning in Louisville, Ohio recently did my carpets upstairs and downstairs. Thought they were doing a good job but after they left I noticed that they had not gotten close to the baseboards and there was a dirt line all around each room. Not acceptable- also I had some risers in the bathroom and only were cleaned half way and the riser part was not cleaned at all along with the baseboard areas. I would not recommend this business to anybody They also stated when I booked, that they moved furniture and they moved little or no furniture, even the stuff that was small. Very incomplete and unprofessional-This was not my first time having carpets cleaned in my house and very disappointed for the amount of money paid.Brad's Carpet Cleaning Response
11/02/2022
*******, Recently we were asked to join the BBB and as we were looking through the reviews we found the one that you left on their sight in April. We feel very bad that we didn't see it to respond. We have always said "your satisfaction is guaranteed" and would like to talk to you about it and see how we can make it up to you. It sounds like there may be filtration lines and sometimes they they come right out depending on how bad they are. If we missed areas in the bath we would have come back and clean them again at no charge. We don't move large furniture but can move things like sofa's and chairs. We are really sorry that this has been almost a year since we cleaned and would still like talk to you about this if you are willing and also comp you some free carpet cleaning if you call us back this year. Thank you. Eva *******, Owner
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