ComplaintsforParrott Handyman Services, LLC
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Complaint Details
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Initial Complaint
06/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
*** quoted us $1,443.17 to fix a leak from our bathtub overflow drain. He showed up hours late and cut into the drywall without any drop cloths and made a mess. They moved out some furniture and the toilet and broke a lamp that was sitting on the furniture they moved. He then "fixed" the leak. He had some men do the drywall work to seal it back up. The drywall is horrendous. It is messy, screws are visible, and there are gaps between the drywall they put up and the existing wall. The mud is lumpy and all over the place. No attention to detail. It truly was slopped on like a child with no regards to how it looked. *** also put the toilet back on, but it was full of drywall particles and chunks because they had left the lid open while cutting the drywall. It would not flush or work for weeks until me and my fiance took the toilet back off and cleared out the drywall chunks from the toilet pipes ourselves. Also, after 2-3 days from the original "fix", new water stains were showing up on the wall so I called *** to come look at it as he has a 30 day warranty. *** came back and saw the very obvious new water stains and told me there was no leak, it was "residual"... Well the stains got so bad that me and my fiance cut into the drywall to see the pipes for ourselves and could easily locate a leak where water was still dripping from the pipes. I sent a video of it to *** and he said he would come fix it next week. He showed up 8 hours late and looked at it for about 3 minutes and told me he couldn't deal with it right now and he would send someone next week and left. No one came and I had to reach out again asking for a resolution. He said he didn't have time to deal with it and would refund us the original $1443.17. He has told me four times now that he will drop off the refund "today", and each time he never shows. We have been trying to get it fixed or a refund for 3 months now.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.