ComplaintsforSun Federal Credit Union
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Complaint Details
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Initial Complaint
11/04/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
To Whom it may concern, This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below. SUN FED ********* $190.00 Under the Fair Credit Reporting Act, 15 U.S.C. § 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please don’t respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.Business response
11/30/2022
We have verified the accuracy of this account being reported. This checking account was charged off on September 7, 2022. I have included statements from April 2022- August 2022 that outlines the charges that caused the charge off. I have also included the original membership card signed by ****** and Debit card request. If you need additional documentation please feel free to contact me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.