Business ProfileforFifth Third Bank
At-a-glance
Customer Reviews
All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.
Average of 534 Customer Reviews
Customer Complaints
1,725 complaints closed in last 3 years
566 complaints closed in last 12 months
All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.
This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.
Related Categories
Overview
Fifth Third Bank in Cincinnati, OH offers personal and business banking and investment services with branch offices in 10 states as well as mortgage and other loan servicing nationwide.
In May 2022 Fifth Third Bank acquired Dividend Finance of San Francisco, CA, a consumer finance business. BBB/Cincinnati processes complaints concerning Dividend.
Business Details
- Location of This Business
- 1209 Som Center Rd, Mayfield Heights, OH 44124-2008
- Headquarters
- Fifth Third Center, Cincinnati, OH 45263-0001
- BBB File Opened:
- 4/3/2020
- Years in Business:
- 101
- Business Started:
- 1/1/1923
- Business Started Locally:
- 1/1/1858
- Business Incorporated:
- 8/3/1994
- Accredited Since:
- 9/20/1999
- Type of Entity:
- Corporation
- Related Businesses
- Business Management
- Mr. Greg Carmichael, Chairperson/CEO
- Contact Information
Principal
- Mr. Greg Carmichael, Chairperson/CEO
Customer Contact
- Mr. Greg Carmichael, Chairperson/CEO
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