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Find a Location

The Place has 1 locations, listed below.

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    • The Place

      2377 Medina Rd Medina, OH 44256-9666

      BBB Accredited Business

    Customer ReviewsforThe Place

    Hot Tub Dealers
    View Business profile
    View Business profileBBB accredited business

    Star rating
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    7 Customer Reviews

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    • Review from Kelsey F

      5 stars

      10/15/2024

      Excellent service! Max W came to service our fireplace and he was awesome. He was timely, explained everything clearly and in detail so we knew exactly what we were getting for the cost. He completed the work efficiently and fixed errors from a previous service that was done by a different company. Would absolutely use The Place again for any fireplace needs. Highly Recommend!!
    • Review from Vincent D

      5 stars

      10/04/2024

      We were looking for a specific hot tub cover and we were put in touch with *** in the parts department. *** found a cover for us when it seemed like no one else had them or would try and order one for us. *** found one for us. When we picked it up, *** and Mykayla helped with making sure it was properly stored on my truck. *** and his staff were awesome. I will definitely use "The Place" for all my future needs.******* D
    • Review from Harold A

      5 stars

      09/26/2024

      We needed work done on our swim spa today and The Place did a great job. I called and talked to ******* and was able to set up an appointment the same week. The Place sent out *** to do the work. He did the work in a timely manner and was very helpful and respectful. Had the swim spa up and going in a timely manner. Thank you ****** *******
    • Review from Barb S

      5 stars

      06/28/2024

      ********************** and ****** did a great job moving our hot tub from our old house to our new house. I would recommend The Place and their team members.

      The Place Response

      07/01/2024

      Thank you, ****, for acknowledging our delivery team and for letting people know we do this service!
    • Review from Marlene C

      5 stars

      01/09/2024

      **** from The Place cleaned and tuned up our fireplace. It is like new. He did a great job! He was professional and cleaned everything up before he left. I would definitely recommend The Place!

      The Place Response

      01/10/2024

      Thank you for letting people know that we do quality fireplace repair work. We appreciate your business and trust *******!
    • Review from Rachel H

      5 stars

      08/11/2023

      After multiple trips to The Place, my husband & I are finally first time spa owners !! ******* was so helpful & patient with us during the process. She answered all of our questions & helped us choose the perfect spa for us ! We can't thank her enough! We attended the Spa 101 class with **** & it was so helpful for first time spa owners !

      The Place Response

      01/10/2024

      Thank you ******!
    • Review from Fran A.

      5 stars

      07/30/2022

      This is my ************ Spa I have purchased. The Place is great - long tenured staff that are very knowledgeable and consultative. ******* is excellent to work with and can really help you find the best product that fits your needs. If you appreciate high quality products and value excellent service then go to The Place.

      The Place Response

      08/01/2022

      Thank you for giving us a 5 star review ****!

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