ComplaintsforRev Customs, Llc

• Initial Complaint

  06/30/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I wanted to purchase a muscle car because I had to sell my motorcycle due to health concerns. I'm a disabled combat veteran. I explained to **** (owner) that I am looking for a nice muscle car that required little to no work necessary. He assured me the 1967 Chevelle I was looking at was a great car. He kept pointing out how it had brand new wiring. I bought the car for $47,000, which in the muscle car world should get you a nice driver car that doesn't need any work. The car showed up at my house and wouldn't start. He said the delivery guy must've left the key on. I jumped the car and got it into my garage, where I charged up the battery. I pushed in the cigarette lighter, while trying to familiarize myself with the car, and it caught on fire and melted down. The next morning it wouldn't start. I took the battery and had it tested. On my way there he called me from an earlier text. He said he would bet the battery had a bad cell, after he blamed the delivery guy again. It had a bad cell. I bought a new battery and installed it in car. The next morning the battery was dead. I took the car to my certified mechanic. It ended up costing me over $900 to find out that it didn't have all new wiring. It had spliced in wiring in various places and many of the connections were burned up. It was wired completely wrong. The mechanic told me I was lucky, because it could have caught on fire in my garage and burned the house down. When I last spoke to him he tried to blame me for doing something to it. I have had this car for about 3 months now. it has been in shops for most of that time. Yesterday I finally had the car and was able to take it on a cruise. It felt great, except when we were on our way home the engine started rattling and clanking. I still have to have a mechanic look at it but it is most likely a rod bearing which would require and entire engine rebuild. I thought I was dealing with a honest business but he is hiding behind "as is".

  Business response

  07/06/2024

  .**** ********* came to our shop himself in person to purchase the car.  He himself looked it over, inspected it, and we even test drove it.  None of the issues he stated were even brought up during inspection. The car looked amazing,  started with no issues, no noises, no smoke, ect..,  it ran and drove with zero problems. The wiring is new, it's obvious, you can see it very plainly, we have pictures. 
  Being that I've driven this car personally on many occasions with zero issues, I find this complaint ridiculous. It's not a brand new car, it's 57 years old, it's been nicely restored but it's still 57 years old.  It looked, ran, and drove great when he was here and he obviously bought it, then once in his possession it's all of a sudden on fire and there's all these issues??  This is suspicious to say the least, Not to mention, it was said verbally and put in writing the car is sold as is. Its absurd to even think a 57 year old car would come with a warranty.
  We will offer no resolution of any kind to this person. We have consulted our Atty concerning this matter, Any and all further correspondence to this matter will be forwarded to our legal council.

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