Business ProfileforPC Events Catering

I inquired with PC Events in October 2023 to assist with catering for an event in October 2024. After a few email exchanges to settle on services, an invoice was given to me in November 2023 and a $1,000 deposit was made in November 2023 leaving a remaining quoted balance of $740.50.

In January of 2024, PC Events contacted me stating my second payment of $509 would be charged to my card, however nothing on my invoices, emails or payment policies indicated I owed a second payment so I informed them that I did not owe any money.

Following that, I was told I had a $650 balance due until the event is finalized 3 weeks prior to my event. Again, I had nothing in writing anywhere indicating that and with only $740.50 quoted to be my final payment, it didn't make sense to pay $650 10 months before the event without a final headcount. When I questioned this and stated I was never informed of additional payments, I received no response from either contact at the company.

8.5 months passed without any communication about my balance or being confirmed for my event.

Today, September 9, 2024, after an exchange with the business, my contract has been cancelled just 32 days before my event leaving me with no catering and out a $1,000 deposit until the company processes a full refund - which could take days to weeks to receive meaning I can't put it towards booking another vendor. Unfortunately, after discussing this situation, I've learned that numerous other brides have experienced the same issue with this company recently.