Additional Information for MoreSteam.com

• MoreSteam.com, LLC

• Mr. William M. Hathaway, President/ CEO
• Ms. Alison Smith, Director of Finance
• Ms. Ellen Milnes, Director of Marketing

Principal

• Mr. William M. Hathaway, President/ CEO

Customer Contact

• Ms. Ellen Milnes, Director of Marketing

• Powell, OH

• Credit card, check/money order, or corporate Purchase Order (US and Canada only)

• Due to the nature of the products and the manner in which MoreSteam sells them, we limit the circumstances under which we can accommodate returns and requests for refunds.Here are some guidelines:If you have viewed five (5%) percent or more of the Product, we reserve the right to decline your request for a refund. To put this guideline in context, MoreSteam sells some courses that are approximately 140 hours long. This guideline allows you to review seven hours of course content to determine if the MoreSteam instructional design fits with your abilities. Five percent of shorter courses, of course, entails review of a lesser amount of material.If your request for refunds is made outside of thirty (30) days from purchase, we reserve the right to decline your request for a refund.There are a couple of other limitations:* MoreSteam will not refund third-party costs, such as shipping or credit card processing fees. * Some MoreSteam courses come with third-party software. Any request for a refund of fees for a course including associated software will require return of the software.