ComplaintsforZ & Z Auto LLC
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Complaint Details
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Initial Complaint
04/12/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I was sold a car on April 8th,2024 I had purchased a green Ford x and the owner said he would bring it to me to test drive so when he came he came with a totally different car so I asked and he said he had picked the car tht was similar so I said ok it looked nice so I ask my sister to test drive it so she did we come back he said ok give me half and I will come back with the paperwork for u to sign and the car in 45 so 45 mins passed he text say it's traffic he will be here at 7:45 8 so that time went pass I call his girlfriend answer said he coming he on his way so hours went by call she still say he on his way then at 10 get a text from him saying can he bring it in the morning so I insist I can come get it he says the paperwork at the office ( which I knew was a lie cause if you where on your way to me you should have had the paperwork on you) so the morning comes I call n call no answer so I emailed him asking for my money back he text saying what's cash app name I sent it he said I'm playing games I never sent which I did so I requested it on my end he never sent the money back so now I'm out of a car and my my money I am very emotional and stressed for a first time buyer buying a car for me and my kids so that we don't have to walk any more and for me to get a job
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.