ComplaintsforMaverick Restoration, Inc.
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Complaint Details
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Initial Complaint
09/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I reached out to Maverick on December 24 2023 when I had major water damage in my home from a pipe bursting. I called them because they had done great work for me in the past with another diseater. They should have NEVER said they can help me. They have issues keeping people employed and took on way more than they can chew since the changes in their company. But I was patient. It took forever for them to complete the majority of the work (March), and like an idiot, I paid them in full because I was promised that the work in my garage that had not been addressed would be completed when the weather warmed up. I believed that would happen because *****, the owner of the company kept telling me he was going to get someone out to the house. But to this day and after a year of attempts to get someone back to my house to complete their work, I am still hounding *****, to either get the work done or pay me back the portion they were paid to complete the job so I can get it down with someone else. I am at my wits end. The last response I received from ***** was a text message that stated...'I am trying to find someone who can do the job. I will definitely schedule it with you once I know." That was February 15, 2024. I am no longer getting responses which indicates to me they will not be completing the work. I want my money back so I can get the work completed and at this point, I don't want this to ever happen to anyone else. I am sorry for being nice and naive thinking that there are still good honest people out there!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.