ComplaintsforTrue Rest Float Spa
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Complaint Details
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Initial Complaint
02/04/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On February 4th a couples package was purchased for 110 dollars. I was reading the website trying to figure how to make an appointment, as I was making the purchase, no appointment time was appearing. Eventually I kept pressing continue to see when I would schedule my time, and the company just accepted my payment. When I tried calling to see why the purchase went thru, but they said it was normal. The purchase is made first and then you make an appointment. That was not posted anywhere on their website. The date and time I wanted was taken, so I asked for a refund, and they told me that their sales were final. The business failed to post that all sales are final and refused to refund my money.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.