ComplaintsforAlpha & Omega Construction
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Complaint Details
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Initial Complaint
01/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We had hired Love Your Nest to finish/remodel our basement. *****, the project designer, and ******* the contractor (from Alpha and Omega construction), promised to complete the project and collect the final check on June 30. On June 30th, ***** mentioned that she would send in contractors to complete the pending items on July 1st, and she was ready to pick up the check (she allowed us to hold $500 for one door). After collecting the check, there has been no show by ****** or *****. They do not respond to emails, calls, or texts. We have made multiple attempts to contact both ***** and ******* no resolution has been reached till date. Despite pursuing them continuously, there has been no action from ***** and ******. The pending tasks include: (pictures attached) 1. Bracket supports not installed in kitchenette bar and office room 2. Staircase post not completed 3. Transition piece between the storage area and kitchen has not been installed 4. Poor finishing--excess caulk not removed 5. Doors not installed 6. Draw hardware not completed The following payments were made to Love Your Nest. ***** ***** **** Check dated 4/5/2021 of $8700 ***** ****** ***** **** Check dated 5/5/2021 of $658 The following payment were made to Alpha & Omega Construction which was the contractor used by Love Your Nest ***** ***** **** Check dated 4/12/2021 of $5650 ***** ****** ***** **** Check dated 6/30/2021 of $7300 The following payment was made to ** ***** ******, the painter contracted by Love Your Nest. ***** ****** ***** **** Check dated 5/19/2021 of $1350 Total of $23,658 has been paid for this project to the above parties.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.