3 Customer Reviews
Review from Ike L
1 star10/16/2023
The driver kept falling asleep at the wheel, swerving in and out of lanesReview from Bernard S
1 star05/25/2022
Dayspring transportation is the absolute worse. My insurance, ******* ****** **** and their dispatch service ***********, has a contract with them, with dayspring being a vendor. Today (05/25/2022) I had an appointment (a reschedule for a surgical consult that I had to reschedule because of dayspring cancelling out on the ride again) and when the driver never showed I called my insurance's dispatch to find out why. The rep called dayspring and she was informed by dayspring that they never sent anyone out for any clients and have no-one available. This makes the 4th time dayspring has done this. Fortunately Access2care was able to get me another ride but this is ridiculous. The person that the insurance rep was talking to tried to paint the picture that I, a client/patient, was at fault when this appointment and ride was scheduled a week ago. Dayspring transportation has no regard for their contracts or clients. I already filed a complaint about them with my insurance, Access2care, and the state. If they don't want to provide prescheduled rides to clients then they shouldn't be in business. Honestly I would give them a negative 5 star (-5 star) review.Review from Falyn f
1 star03/15/2022
I have PTSD anxiety and get panic attacks in cars. I've been in 3 traumatic car accidents. This guys door did not close right. Wouldn't even close he had to get out to close it all the way . He was rude, he barley said anything to me. his car was so freaking hot couldn't even roll the windows down. After saying Im having a anxiety attack. His driving was whipping me around the seat. The tires felt like it was going to fall off. I'm at the doctor's having a panic attack. I hope you guys have better drivers then that. I am so terrified I'll have my bf pick me up after. Thank you.
Dayspring Transportation Limited Response
03/16/2022
Hello, The door was working as intended. You stopped the door, possibly inadvertently, while it was closing so the driver had to get out and close it properly. You did not ask the driver to open the windows so he could not have known you felt hot. We have telemetric data on the vehicle's location and it does not support your claim of whipsaw driving. We're sorry you had a negative experience while in our vehicles.
Customer Review Rating
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