ComplaintsforMy Dogs ID LTD
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Complaint Details
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Initial Complaint
06/21/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I paid $300 incrementally to MY DOGS ID LTD on the 3rd of November, and December 2021 and January, February, March 2022. This company promised me a physical QR code tag for my dog to wear. In case he was lost, MY DOGS ID LTD would have a record of him but ONLY IF he has a QR code tag! It is meaningless to assign me a QR number with no correlation to the product! I have emailed their support line, and called the office an innumerable amount of times. I always get "You have reached us after business hours" message even when it's in the middle of the week during working hours! If not that, "no one is available to assist you". I have left countless messages here as well, and never gotten a return call. I have had responses to my emails. I received a range of responses range, however, no solution. I did receive an EMPTY envelope from them on June 13th with an entirely different address than stated on their website. It was: **** * ******* **** ****** ** ****** I'm starting to think that this entire company is a scam. Please help me get my $300 back for not getting any service. I was robbed. Nov 21 Transaction ID: ***************** Dec 21 Transaction ID****************** Jan 22 Transaction ID: ***************** Feb 22 Transaction ID: ***************** Mar 22 Transaction ID: *****************Customer response
07/21/2022
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by My Dogs ID LTD regarding complaint ID *********
Regards,
****** *******
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.