ComplaintsforZTK Enterprises, LLC
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Complaint Details
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Initial Complaint
10/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had this business start work on 4 new gutters, downspouts, and aluminum wrapping of boards in May 2024. Wrapping was left undone as well as 3 gutters and 3 downspouts that were never installed and completed. I paid for the job in full. I paid approximately $1800 and approximately $1200 of the job is left not done. I have reached out many times to the business owner and have not heard back from him since August 2024. I highly recommend not doing business with this gentlemen.Initial Complaint
09/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 11/30/2023, I signed a contract-copy, and receipt included-with the company for a new roof, gutters, and leaf guards. The owner/project manager, **** ******, advised me that he felt he could complete the job before winter, but did not. Over the course of several texts, phone calls, and emails, he assured me the work would be done, but it has not been started. On Aug, 26, 2024, he texted me that if the work had not been done by Sep, 10, he would refund my money in full, Since then, I have not been able to contact him, by any means.Initial Complaint
09/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We signed a contract on 10-13-23 and provided a $26000.00 down-payment for materials and workmanship by certified check for roof,gutters ,gutter guards faceboard wrap , sofet replacement and relocation of a chimny pipe of our home and pole barn. After receiving the money we never seen them again many text and phone calls with excuses for failed start dates over the course of a 11 month period they now do not return text or calls or emails they have not tried to resolve the issueInitial Complaint
05/13/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
5-23-2023 entered contract to provide and install new gutters and gutter screens with factory painted procedure, The gutters were fine, but the gutter screens were not they were apparently hand painted. and the paint started to peel off right after installed. the owner issued me a warranty from the company he purchased the screens from but the only supplied white product they do not have a brown. ********************* advised me that the supply company supplied all new gutters withe the proper color and he was putting a crew to come out on a Saturday He never showed up. Many following phone calls but nothing. My last contact was 3-22-2024 answering my call that he would call me the next day. I have the whole message on my phone. I believe he presented a false product and false warranty. He should make his sales order whole or refund the gutter covers part $1109.70 plus tax. I have all documents for this order. ***********************
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Customer Complaints Summary
4 total complaints in the last 3 years.
4 complaints closed in the last 12 months.