ComplaintsforAnthony Vince Nails Spa
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Complaint Details
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Initial Complaint
12/26/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I sat in that nail shop with my feet in water for almost an hour while my friend sat next to me and received service! I continued to ask where is a nail tech? I was told by the man at the first desk it would be an 1/2 hour! I sat there waiting and waiting! I got no service! I looked like a fool sitting Thayer with my feet in water all that time! Finally I took my feet out the water and put my shoes on to leave! I had to come back to get my friend. Other people were getting there nails done but before there were not enough techs! They knew there were not but still had be sitting there waiting and waiting. For the amount of money they charge for toes and nails there is no way the experience I had should’ve happened! It was unreasonable it was under professional and extremely disrespectful to be treated that way! I don’t know why but the system continued to choose the wrong shop the correct address is 4178 worth Avenue Columbus OhioInitial Complaint
03/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had nail service just to return 72 hours later for repair. Had repaired discounted and returned 24hrs later for another repair on one of the same nail repairs. That same evening my same repaired nail broke again while showering and it too my real nail completely off.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.