ComplaintsforBMI Karts & Supplies
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Complaint Details
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Initial Complaint
02/12/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I ordered a tire and they refuse to send it and cash app refused to refund my money.Business response
02/12/2024
Customer did a chargeback on his last order back in November saying it was fraud, so he received the parts and got his money back on his credit card. We have never been paid for that order or received the parts back.
His account was then marked as do not ship to. He placed a new order earlier this month, which we canceled his order and told him to go through his card company for a refund as he did previously.
If we issue him a refund he can turn around and do a chargeback and get his money back twice. We have had that happen several times.
This guy is a scammer if he was honest, he would pay for the parts he received in November.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.