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Complaint Details
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Initial Complaint
02/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Faulty Repair Park Brake
Business response
03/04/2024
Hello,
Mr. ****** and I have spoken on the phone just a few minutes ago. We have agreed that I will refund him $470.00 for customer good faith and he will stop the amount disputed with his Discover card. Once I have confirmation from discover I will refund his money for the above amount of $470.00
Sincerely ***** ******* G.M. of Westerville Automotive.
Customer response
03/10/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I accept the business's response to resolve this complaint.
Regards,
*** ******
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.