ComplaintsforTITLE Boxing Club Westerville
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Complaint Details
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Initial Complaint
03/15/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I sign up for a month of boxing training at Title Boxing Club in Westerville, OH. I told them that I only want 1 month to see their program and to get active before my surgery that would keep me from doing any activities for 4 months. They understood me and they charged me for 1 month plus joining fees. The next month comes and they charge me again for another month, I call them and they told me that they shouldn’t have charged you it was corporate, but they would help me fix it, so Im waiting for a refund that never came. Following month comes and I see that they are attempting to charge for another month so I call my bank and told them not to allow payment since Im not in contract with them and that I cancelled my 1 month subscription. But now they have sent me to Collection for over $400 for a service that I dont use and was only a 1 month thing. I made it clear to them that and they made me sign a paper that showed a 1 month but I dont know what to do. Never thought I got in bed with a shady business. I would like them to contact the collection agency and to clear up this clear miscommunication.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.