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Complaint Details
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Initial Complaint
07/18/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
They charged me for x-rays even though my insurance also paid for x-rays. It has been over a month and they won't refund my money.
Business response
07/27/2022
My account team has spoken to ***** on several occasions and had let her know we were waiting on additional payments from her insurance company before processing her refund. I spoke to her insurance today and processed her refund. I notified the patient as well.Customer response
07/28/2022
I accept the business's response to resolve this complaint.
Regards,
***** ********
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.