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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/16/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
September 2023, eighteen thousand dollars, supplied and installed new roofing material. Inspection report documented several issues that will cause installation to fail. Said they would perform work that wasnt done. Can cause additional damage if not remedied.
Business response
07/22/2024
I called the homeowner on 7/18/24 regarding this matter, which we werent aware of. One email with a PDF attached, no body of the email or words were in the email, went out spam folder that we discovered on 7/18/24. We received a returned phone call on the morning of 7/19/24 and have plans to meet and discuss on 7/26/24 to seek resolution of this matterCustomer response
07/30/2024
7.29.2024 VM from consumer can't open portal to see business response.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.