ComplaintsforNationwide Biweekly Administration, Inc.
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Complaint Details
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Initial Complaint
03/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
In 2009, I purchased a lifetime Equity Accelerator interest minimizer program from Nationwide Biweekly Administration *** ***** ********* *** ****** ** *****. License OHMT29. I used in on my 2009 loan with no problems. After I moved, a few years later, I forgot to use it on my new loan. I just found my paperwork and called the numbers listed ***** ********, ***** ******** (both are wrong numbers). I went to their websites: www.nbabiweekly.com & www.interestminimizer.com Both give the following info: "We are excited to introduce you to our program administrator TCCI. TCCI's courteous customer care professionals are waiting to assist you with your account. Please reach them at: 877-475-8115" This phone number calls a different Equity Accelerator company (Priority Pay Plus) who told me their number shouldn't be on NBA's website because they went out of business and Priority Pay Plus is a different company who, I'm told, has been in business over 20 years. Priority offered me a discount ($199 lifetime service) since I was a prior NBA customer. I haven't checked into this company yet so I have no opinion. But, if Nationwide Biweekly Administration is still doing business, I'd like to file a complaint and partial refund for my "lifetime" membership. As fyi for others, my current bank told me they do not accept biweekly payments so I'm not purchasing a new plan.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.