Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Chase has 2266 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • JPMorgan Chase & Co.

      270 Park Ave New York, NY 10017-2014

    • JPMorgan Chase - Executive Office

      10 S Dearborn St Fl 15 Chicago, IL 60603-2324

    • JPMorgan Chase & Co.

      124 SW Adams St Ste 124 Peoria, IL 61602-2319

    • J.P. Morgan Chase Bank

      712 Center Street New Iberia, LA 70560

    • JPMorgan Chase & Co.

      P. O. Box 1130 Ruston, LA 71273-1130

    Business ProfileforChase

    Bank
    Looking for more information? Access the headquarters listing for JPMorgan Chase & Co.
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    Current Alerts For This Business

    Alert:
    Chase Home Finance's corporate response center for mortgage products and services is located in Columbus, OH.
    The company utilizes additional location and mailing addresses in many other cities and states.
    The scope of this business review published by BBB serving Central Ohio concerns the mortgage products and services  marketplace activity nationwide involving Chase Home Finance.
    Separate BBB Business Reviews involving other Chase lines of business, products and services are available by searching at http://www.bbb.org/ and include:
    This BBB Business Review published by BBB NY, New York concerning JP Morgan Chase Bank: http://www.bbb.org/new-york-city/business-reviews/banks/jpmorgan-chase-co-in-new-york-ny-136
    This BBB Business Review published by BBB Wilmington, Delaware concerning JP Morgan Chase Credit Card: http://www.bbb.org/delaware/business-reviews/banks/jpmorgan-chase-credit-card-in-wilmington-de-1672000

    At-a-glance

    Customer Reviews

    1.12/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 871 Customer Reviews

    Customer Complaints

    5,017 complaints closed in last 3 years

    1,835 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Business Details

    Location of This Business
    6 W Federal St, Youngstown, OH 44503-1440
    Headquarters
    270 Park Ave, New York, NY 10017-2014
    BBB File Opened:
    6/11/1985
    Years in Business:
    201
    Business Started:
    1/1/1824
    Business Started Locally:
    1/4/1932
    Business Incorporated:
    10/28/1968
    Type of Entity:
    Corporation
    Alternate Business Name
    • JP Morgan Chase
    Related Businesses
    Business Management
    • Ms. Kaye Szekel, Administrative Assistant
    • Ms. Kaye Szekel, Administrative Assistant
    Contact Information

    Principal

    • Ms. Kaye Szekel, Administrative Assistant
    • Ms. Kaye Szekel, Administrative Assistant
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: How to choose a new bank or credit union

    Local BBB

    BBB of Mahoning Valley

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.