7 Customer Reviews
Review from Donna D
1 star03/06/2024
Just called to inquire if they have any A/C appts available Friday or Monday. Said they have to set up an account for me and need name, address, etc. before they can look it up. I told them I would give that info when we make appt. Still said she couldnt do it. Whats up with that? Sounds like a scam.Review from Emily M
5 stars11/15/2023
We love Airco! I would recommend their services to all of my friends and family.Review from Mitchell M
5 stars11/15/2023
Had a great experience from beginning to end.**** definitely be my first call for future services!Review from Ryan W
5 stars11/08/2023
Tech was amazing. Wonderful install couldnt be happier. Salesman was highly informative. All around great experience!Review from John S
1 star06/22/2023
Quoted me $1287.60 to put on 15' of lines set insulation on (4) lines that are on the outside of my house. This is 60' of basically Pool Noodles that would take 30 minutes to put on. This company is a complete joke. Price gouging at it's finest!!!Review from Jean R
1 star06/15/2023
Unethical & ****************** My AC stopped cooling last year, I had a service come out and they said it had a leak in the coil. They put in coolant and it lasted all summer for less than $200. This year it stopped cooling again, I callled Airco in ******, **, they quoted $99 service call and $49 a lb for coolant. When the serviceman came out he said it was $189 a lb. The price difference really threw me but I was desperate to get some cool air. I said go ahead and put in the coolant. It was $753 for 3 lbs and didn't last 2 weeks. I called back and let them know. It sounded like the same serviceman and he said that he may be able to help me but they would have to charge me extra as it was a week-end. I would think under the circumstance they would try to compensate me in some way, not charge me extra. Bait and switch tactics. I had to get another contractor and found that the 3lbs they put in was 1/2 of the total the unit held. No ethical company would do that and no ethical company quotes one prices and switches to another when they get there. This company takes advantage of people. I hope no one else gets caught like this!
Airco Service, Inc. Response
06/16/2023
After reviewing all of the calls on the account, we did verify that one of our newer reps had misquoted the customer. Called customer and apologized for the confusion/experience and a resolution was agreed to issue a refund back for the difference that we misquoted.Review from ALVIN l S
1 star07/13/2022
same as other people no communication. been waiting 3 day for parts that have not received any call. i have to always call them . had i known would have gone with someone else . went with them because home depot listed them . they just dont seem to care just get the sale and get that money
Customer Review Rating
Average of 7 Customer Reviews
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