ComplaintsforHope Floats Infant Aquatics
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Complaint Details
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Initial Complaint
06/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid Shannon Hackler, owner of this business $100 registration + $500 tuition for my child to be enrolled in "survival swim lessons" From day one, my child was placed in a flotation device and given flippers. He went 3 out of 6 weeks and has learned zero skills. This instructor also splashed water in my other sons face when he was floating because he was scared to flip over. She stated, "kids that don't flip in my pool get splashed in the face." I requested To be reimbursed for the remaining 3 weeks for false advertising and instructor refused and blocked me. I will now have to start with another swim instructor as my son has learned nothing and a waste of time and travel expenses as we drive two hours total.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.