ComplaintsforRangel Heat and Air LLC
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Complaint Details
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Initial Complaint
11/17/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On October 5, 2022 I contacted Rangel HVAC and talked to **** the owner. Over the Next 7 weeks and not showing up repeatedly. Leaves to go get a party dont hear from him for days. Actually offered to come finish the unit for free because he kept forgetting. On Nov. 4th 2022 he finally showed up. Cut a bunch of wires, said hed pick up a part at 7am the next morning and be back. A week later when I called another company out we opened the furnace. Wires cut and hanging everywhere. Random tools inside my furnace! Relays just hanging. This morning after again not showing up for 2 days he tells us to tape the wires he cut and we can run our furnace. This is unacceptable. Im requesting a full refund and for Rangel hvac to pay an actual company to either complete the repair or replace it at their expense. The fact that **** would suggest taping the wires and running the furnace tells me that he is not competent enough to hold his license as he is putting my home and family at risk with his negligence.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.