1 Customer Reviews
Review from Tiffany G
1 star04/29/2022
Worst location to deal with.15th and Harvard.Tracy ***** is so argumentative. They have the 10 day period before your charged a late fee and my payment is due on the 25th of each month.i told her I would be in on May 6th which I'm aware that is after the 10days and there would be a late fee she felt she need to tell me it's not a garce period and that I need to make my payment going forward in the month that it's due however the late fee isn't accessed until after 10days from the due date which if my payment isn't due until the 25th that would 10days would put me into the next month.she is always rude unless she is trying to get you to re finance.she needs a reality check.once my loan is paid off I will NEVER do business at that location ever again and I wouldn't recommend them to my enemy.if I could go to another location I absolutely would.She is terrible.ive seen other people's review on her are negative as well.just because I got a loan from your company and you're a manager does not give you the right to treat people like ****.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.