ComplaintsforTLC Renovation Inc
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Complaint Details
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Initial Complaint
11/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
House was hit by a tornado back in February of 2023 and i had a TlC renovation work on my house and they did a lot of work to my house. They replaced 12 or 13 windows in my house which was ever window replacement in my home. He also did an add on in my house along with a porch extension and my roof. At the end of everything I had issues with payments with him trying to over charge me vs what the invoices stated. We addressed that and came to the conclusion he owned me money which he put credits on my account. He wanted to do my sighting work that I needed on my house but I chose not to go with him. I went with another company for the sighting and the sighting company just started working on my house and have notified me and shown me that the windows where not installed correctly and have minimal screws in the windows where they are lose and you can move the windows by hand. I ah e reached out to ***** (TlC renovations) was told he would address is when we talked yesterday 11-8-2023 on the phone. I sent him videos and he stated he would be in touch on when he could come out and fix them and agreed that in the video that the window did. It look correct. The next day 11-9-2023I reach out to ***** because he never got back ahold of me and states in a text The issue is created because you are Removing multiple layers of trim around the windows. This is happening because you and your siting guys have decided to do away with the metal wraped wood around the window and run the siding all the way up to the window. Making these changes is what's causing the problem.Therefore I am not responsible for the problem. Next I'm going to advise you if you are going to install your siding this way you will need to buy different windows that have Nailer flanges on them or they will leak. Last is you have had someone mess with my work that voided warranty.[Name] Lawyer ************************* [Main] ************** [Home] ***************** I will let him know you will be call
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.