ComplaintsforKVCHosting LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/23/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I am having such a difficult time getting support from *********** for my website www.sobah.us. My email has been down for about a week now, my website is down, and I'm being told that to fix it I need to upgrade my hosting plan. The last time this happened it was because KVC moved stuff to different servers and changed some software. KVC is moving equipment and software around causing these outages and telling me that I can't expect PREMIUM SERVICE. Im not expecting premium anything, just not for the site to be moved around and knocked out of commission and then not fixed. They need to honor the contract to provide me with a working website and email. They need to resolve this problem and provide me with a reliable website as promised.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
3030 NW Expressway Ste 200-358
Oklahoma City, OK 73112-5474
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.