Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Car-Mart of Poteau has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCar-Mart of Poteau

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2607 N Broadway St, Poteau, OK 74953-5400
    BBB File Opened:
    7/14/2011
    Contact Information

    Principal

    • Courtney Boze, Manager

    Customer Contact

    • Courtney Boze, Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jessica P

    1 star

    01/14/2023

    Here's a little story.
    I didn't make my car payment due to some personal stuff I had to pay. okay I get it when you don't make a payment they have every right to repossess the vehicle.
    That's fine. take it.
    They take the car, not only 45 mins before I had to leave for work but while I was in the shower. ****.
    Okay so I put in PTO a because if you didn't know I work in ARKANSAS and I got my car and live in OKLAHOMA so I can't just catch a ride most times.
    Not to mention I manage 3 different locations and could possibly have to be at any one of these stores at any time.
    But I didn't make my payment so they had every right remember.
    SO- I call car mart and explain I would make the payment wednesday.
    All my belongings were in the vehicle including my ID and debit cards that I needed so my coworker ***** ***** who kindly brought me there to get them and headed to work and told them I would get paid around 11 and that I would pay it and be back later for it.
    I paid $750 around 1:00 pm. left Arkansas early to get my car.
    Once I was dropped off there to retrieve my car they wanted the $95 for the towing fee. Well I asked if I could pay .$45 and the rest on the next payment, they said that would be fine.
    I started to drive off and it sounded like someone banging on the bottom of my car. I made it not even a mile down the road before I just couldn't drive it anymore due to the loud banging noises.
    I called the car lot and they then told me to call a 24 hr towing service to come get the car.
    I called the number they gave me, started a request and halfway through the dispatch hung up on me.
    It was 8-9:00 by this point so I had my boyfriend come get me and went home for the night, leaving my $750 + $45 just sitting in the Walmart parking lot.
    So the next morning I call them and have them go get my car, and take it to the mechanic across the street from car mart.
    I call them and the lady informs me it just needed oil for 30 dollars

    Local BBB

    BBB Serving Eastern Oklahoma

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.