ComplaintsforLighthouse Psychiatry
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Complaint Details
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Initial Complaint
07/31/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
They are charging fraudulent charges on cards. They secretly ran my card for $569 and refused to give me an itemized statementBusiness response
01/05/2024
This complaint filed by *********************** was already dealt with. She is a patient at Lighthouse Psychiatry clinic and was charged for her deductible, which she was aware she was responsible for. *********************** has paid off her deductible and continues to be a patient at our clinic. If you have any further questions, please let us know.
Thank you,
*********************************
Clinic Director of Lighthouse Pscyhiatry
Customer response
01/08/2024
Actually I am no longer a patient of theirs because due to me making this complaint I was told to find a new doctor. Also this doctor is operating under the guise she is a psychiatrist and all she is is a DO. They illegally charged my card. ** also making a complaint to to medical review board.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.