ComplaintsforVoyd Bed Bug Treatment
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Complaint Details
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Initial Complaint
01/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The service was completed January 17th 2023. Their tech damaged my property after assuring me he has vast experience with the nature of the job. The tech damaged my TV using their equipment and management is unwilling to discuss anything other than them not offering any compensation or partial refund.The tech recommended tasks to be completed that differed from the companies preparations list. Then when some damage occurred as a result of their own techs physical actions, their response was cold and monotonous. Their manager ***** would only say refer to the contract and we will not compensate you for any of the damage. They wouldn't even escalate the issue with someone who would make a fair reasonable an outcome. I wasn't asking for the world I am a reasonable person the damaged property wasn't brand new. I believe the adjusted value could have been discounted from their service cost. Their representative was unwilling to do anything not even ask the amount we believe was fair. Their representative wants to move to arbitration without even hearing what we believed to be a fair resolution to their employee damaging my property.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.