ComplaintsforTradewinds Charter Inc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was discriminated due to my capability to call to cancel instead by email. The lady was harshly criticizing my abilities and I do suffer from depression. I emailed to cancel the trip I planned on Aug the 9th. I was yelled at by the lady on the phone who works at tradewinds charter on Monday if we are arriving. I explained to her I was sure I planned it on Tuesday due to my little girl turning 4 on August 9th. I called later because I couldnt even think she put me in a panic by how she spoke down to me. I decided to give them a call I already paid 58$ and it was for my little girls birthday so I was hoping if at least a reschedule could happen. Sadly wasnt possible
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.