Customer ReviewsforNew Horizons In-Home Care

I loved the clients in New Horizons. Especially my last client. She is an amazing individual and deserves the right care and the right attention, as do all clients under the umbrella of New Horizons. I do believe that this business does not seek to truly care for their clients NOR their caregivers. I'm searching for a new business to work for that does not possess absurd qualities neither require you to follow impossible policies. I love Caregiving and helping others is something I've been passionate about since I was a child. I would advise anyone under the care of **, or a caregiver employed by ** to: read up on reviews over the job, counsel with others about the ** agency and search for a more secure job. If you just scheduled an interview with them, they've already hired you, and just because an agency hires you right away does not mean you're especially picked for the job: it means they're in dire need and they are hiring everyone (my observations with New Horizons). A person should have a mind and heart willing to care, and the ability to do that job. They should have the correct qualifications to do so. A PERSON NEEDS REAL HELP, and I won't stand by doing nothing. I would advise caregivers and clients under ** to find another agency that is more responsible, reliable, communicative, and trustworthy. P.S On my first day of working as an ** Caregiver my first client warned me about who ** is. I needed to see for myself. And it looks like the client may be correct; unfortunately there are several agencies NOT looking to HELP, rather taking away money from people who can't care for themselves nor afford the care they truly deserve. I'm going to change that; in small ways, one day in a big way, [we, ppl] must provide the care people need by an agency willing to do the right things. I have high expectations for care agencies, New Horizons is not great. I have high expectations of myself to care for people, and I cannot do it alone for long. Do the right thing.

They never answer the phone and they don't care what is happening at a client's house. They only care that you showed up and they get paid. If the client's are doing drugs, living in unsafe or disgusting health hazard, or if there's a bunch of unsupervised children they don't care. They want you to drive client's in your personal car. ************* for a personal use is different than for work use, it costs a lot more. It's been brought to their attention multiple times, they don't want to talk about it. So if something happens, like an accident, it's the employee that's screwed. They don't have a legal department or any kind of corporate compliance. Most of the people working in there office are young, they don't understand the issues, when there's actual problems that could end up in a lawsuit or what to do about anything. Every supervisor, care manager or HR person I've talked to is practically a child.

This is a fantastic company to work for! Especially if you are looking for something that eats up all your free time, doesn't pay a living wage, and then expects you to carry the load of anyone in your department who leaves as well as your own assignment load. They will always offer you work at least! But only about 2 to 3 thousand times per day via text message, email, or numerous phone calls and voicemails. Never too excessive. Very communicative. Who needs a consistent schedule when you can be a fill in for a different face every day with random times and no security! Do you need an environment full of work hazards that go undisclosed, or a rowdy game of "run away from the racist client"? You get all that here and MORE at New Horizons. The place where lip service never meets action, and nothing you do matters!