ComplaintsforCrown Market And Deli 300

• Initial Complaint

  05/05/2023

  Complaint Type:

  Customer Service Issues

  Status:

  Resolved

  More info

  My significant other and I got removed from the crown market for no reason at all and that's the truth that sums up most the details cause there isn't any. this store is the only store with in walking distance cause I have no vehicle and other stores are farther from where I live and I have done nothing wrong to be kicked out for

  Customer response

  05/05/2023

  I got wrongfully kicked out of a store I regularly go to for no reason at all and it's the only store with in a mile walking distance I don't have a car I would like this resolved by letting me come back to the store without issues I haven't done nothing to get kicked out of the store for .

  Business response

  05/25/2023

  I spoke with the customers boyfriend concerning issues he had involving a personal issue he had with an employee that had nothing to do with our business. After speaking with both the customer and the employee they agreed that they would be able to act respectfully towards each other while the customer was in the store and the employee was working. After speaking with them there was another altercation between the employee and the customer that resulted in the police being called and the officer telling the customer he would no longer be allowed to shop in the store or come on the property. After speaking with other employees and the manager of the store it was determined that the customer was causing the issues with the employee and the decision was made to uphold the officers trespass order due to the customer creating scenes in the store that disrupted our other customers. Again, I would like to state this was a personal issue between a customer and employee that had nothing to do with our business.

  Customer response

  05/29/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *************************

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