Business ProfileforPortland Dental, P.C.

I went in to Portland Dental to get an exam and a quote on two crowns that I wanted. The exam went great and pictures were taken. I was given an estimate on what I would pay after my insurance. I agreed to our around $2790 and they estimated insurance at $1500 we decided to schedule in the following weeks. The day I came in for the procedure, *** the billing lady said Hey I talked with your insurance and theyre willing to cover $1219.32. A few hundred difference than what I was quoted but I was okay with that and decided to move forward with the procedure because I was there. After we were done. I went to the front desk. The original quote had $500 buildup for each tooth (total of $1000 which the dentist said we did not have to do so they minus that. I paid a total of $1760 at the counter and was told I would owe $96 when I come in to have the final crowns put in. I agreed, came in the day of my crown appointment weeks later paid the $96 and was told ** paid in full. Then weeks if not months later I get a call from them saying insurance did not pay and that I owe the balance in full. I asked about *** talking to them where they completely brushed it off. Then I asked about getting the documents I had signed before the procedure showing the estimates which theyve completely refused to send. To this day I do not have them. She instead sent me my treatment plan saying that should be satisfactory although it is not the documents I asked for. After some time going back and fourth I was able to speak to a manager who agreed to knock of part of the balance. $219.32 to make it an even $1,000. We agreed to a payment plan of $50 a month until I could pay off the balance because I just had a child and money was pretty tight. Ive put a card on file and left it. Fast forward to today they are saying they have not received any payments and they have added $45 in interest. They are using full practice to get people to go through with their services then turning it around.