3 Customer Reviews
Review from CC C
1 star08/20/2023
I totally agree with Barbara B They prey on the elderly women. They give you what they think you should have, not what you asked for. Their contract only protects them, not the customer. They scam, forge, and don't provide information that you asked for. They believe women don't know anything and they want to decide for you. They try to make older women believe that they are forgetful by trying to browbeat them into believing that they signed and they didn't. How they can apply for and pick up a large check without proper identification according to the finance company policy and then cash and payout the money to the workers and expect you to pay back the loan that you don't even know they got. The finance company won't tell you anything because they don't know who you are. They are rip offs and want to buy your silence with your own money. Sometimes it's not about the money, it's about the prejudice principle.Review from Geraldine M
1 star08/19/2023
It's now apparent that I need to visit the NAACP office and return call the Media about American Home Concepts. It is apparent to me that the tactics that they are attempting has become racially motivated. I have only asked for those things that I dually have the right to have. We constantly asked for all these things at the beginning. Jefferson Calloway continued to blindside me and continued to be deceptive. As a consumer don't I have the right to negotiate my own loans and know all details of it. What are they hiding from us and my household. They may have done some illegal transactions all the way around. Please contact me anyone who have had a simular experience with this company.. I know it is wrong as well as my heirs.Review from Barbara B
1 star02/14/2022
This man takes advantage of seniors! I am a bit older but not stupid, i chose a multi colored carpet he installed plain grey instead, said i "chose" that color. Also he financed through a third party with over 1000.00 intrest. I was not explained this to my understanding until my daughter brought it to my attention. I would not use him, if you do be very careful that you are not getting ripped off!
American Home Concepts, Inc. Response
02/15/2022
Ms. B****, You selected "Wedgewood" color carpeting. We showed you the color samples when you chose the carpet color that you wanted. After installation, we returned again to your home to show you the same exact color sample once again, confirming that we did, in fact, install the same carpet color which you had selected. I'm very sorry you no longer like the carpet color which you selected, but we did provide and install the precise color you stated that you wanted on your floors. Further, you also asked us why the green front security door we installed for you was turning white. We returned to your home, only to find that someone had spray-painted your new green door with white spray-paint. I suggested to you that you call your homeowner's insurance company and file a police report, as someone had obviously vandalized and defaced the new door that we installed for you. While I am sorry that you are unhappy, I have personally returned to your home on 3 separate occasions since we finished working on your home, in order to confirm that we provided you with everything you had asked for in precisely the same colors and styles which you personally selected. After 31 years in business, we have never once experienced issues such as yours. All colors and styles are carefully noted and agreed to when first meeting with our customers. It has always served us well, and our track record and reputation support that.
Customer Review Rating
Average of 3 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.