ComplaintsforLos Reyes Roofing LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We just bought the house with a new roof, it was leaking and I contacted the roofer who warrantied the roof. He came by and looked at roof and said it was the skylight leaking and that he could fix the leak by putting in new skylight. Since we had 5 old skylights he offered to replace them all for $3200.00 and asked for half up front. He provided a contract and took a check for $1,600 and he later emailed me a link to the type of skylights to be used. That was the last I heard from him. I called him several times emailed him as well as texting with no response at all. He cashed the check and later I called my bank ******** and they said there was nothing they could do.Initial Complaint
11/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
4000 paid toward roof replacement 6 months ago will not return calls just as thefInitial Complaint
04/11/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Hired Reyes Roofing on December 28, 2021. Gave a $3500 deposit for a new roof. I have called and texted about the roof since then with no response. Contract stated that the roof must be completed with in 2 months of the signed contract
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.