Customer ReviewsforMiracle Movers of Pittsburgh LLC

This review is a few months late only because I was waiting to get the substantial reimbursement check for damages from the corporate office. Post-move, management was sympathetic and worked hard to make it right, but that doesnt change the horror that was our experience with Miracle Movers Pittsburgh. Heres what happened in late June:Though I had booked the move 6 weeks in advance and received a reminder the day before that the crew would arrive at 930, no one showed up until after 1PM (attempts to contact the company earlier were unsuccessful). The crew were not wearing company uniforms. We soon discovered that they had the wrong truck, and didnt have the boxes we were promised. They left and returned with a Penske rental after 5PM. Shortly after the move started one of the young men asked me if I had a screwdriver (this was a $4000 job!). Other shenanigans ensued but they finished loading after 9PM.Upon receiving the goods in ******** the next day, the crew as well as the manager, got into arguments with my sister and were very unprofessional. At this point I noted that someone, not me or anyone in my family, signed the contract and insurance waiver that we were supposed to have signed before the move started. Also, they irreparably damaged several pieces of our fine furniture, dirtied our upholstery, and even somehow lost some small items.This was NOT the service that was promised us, especially for what we paid. Please be wary of what ******, the manager, will sell you as he promised us that the crews were top notch, they would protect and wrap everything, and provide some packing materials. NONE of this happened as promised, and our possessions (and spirits) are only worse off because of it. This was NOT how we wanted to spend the last night in our home of over 55 years.

Hello *****,We are still processing the claim. Please let me get this figured out for you. I have to talk to claimsand see why this wasnt sent yet or if there is a delay. I promise we are going to make you whole, its just a long process depending on what is necessary. ******

I had Miracle Movers that's located in ********************* move me, there were three guys that showed up, the "main" guy in charge was extremely rough with all my things. I had ALOT of damage done to my possessions, they broke 2 end tables, never found a box of wine glasses, furniture had pieces of wood chipped out, alot of scratches on my furniture. Watched these guys smoke weed, the cable guy even commented on how much they smelled of it! When I talked to ******,the owner and told him of an antique vase that was broken, he told me he couldn't be held responsible for that because I had it wrapped in bubble wrap and not newspaper! I ended up getting an attorney to settle the amount owed. ****** will leave an answer to all of the comments/reviews, instead of fixing the problem. Think twice before choosing Miracle Movers of *********************!

Rose did we move you? I dont recognize your name