ComplaintsforXO Water, LLC
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Complaint Details
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Initial Complaint
08/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a water cooler a year ago from them, they were great then. On august 2, 2023 went on line bought a replacement filter, they charged my card and never sent me the filter. I sent emails Left countless voice mails, and no response at all. I am disputing the charge. Not sure why no one will respond to email or phone call, just wanted to know when my filter would ship. It is almost like they are out of business but website and phone are active. I even located ceo in mail and no response. Very strange and horrible serviceInitial Complaint
06/14/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
4/13/2023, ordered a filter head from Bottleless for $69.95. We have not received the part. Cannot get anyone to answer phone call or emails. No response from company.
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.