Business ProfileforDrexel Hill Nissan LLC

Took my car to this dealership to resolve multi issues that were covered under my warranty. The dealer initially kept charging me to correct issues and they weren’t even a part of the problem. They have since credited money for the wrong repair that they suggested. I was also told that there was nothing wrong with my crash sensor because I wrote this on the worksheet for them to address multiple times after the sensor light kept coming on when I wasn’t near any objects. This dealership said that there was nothing wrong with the sensor and was unable to duplicate the issue. I continued to have the issue and took my car to another dealership who told me that my ICC SENSOR needed to be replaced and reaimmed. They were able to immediately identify the problem abs come up with a resolution. I believe that this dealership never resolved my issues because they were tired of me coming back about my problems. I was at this dealer 6-7 times before part of my problem was resolved. Now I am being told that in order to fix the sensor, I’m must pay $2000. If this dealer would have done a complete diagnostic work up, this item would have been covered under my warranty. I have text messages proving that I kept asking about the issues that I wrote up on my paper work and the supervisor at the time ignoring me and simply not responding about the other issues.