ComplaintsforVenture Landscaping
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Complaint Details
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Initial Complaint
02/24/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I signed a contract in October 2021 for a season of snow plowing for my driveway with Venture Landscaping. A driver came on 2 separate occasions to plow during snow events between November 1 and December 31st. We had a significant (over 3 inch threshold) snow on January 7th and no one came to plow. When I emailed the company, they reported they were sick and in the hospital. When I asked about someone to fill in for them or refunding for services not rendered, I didn’t hear back from them. I also called and left messages on the phone number associated with the company and haven’t received any calls back. I paid 450$ for the season and have not received the services promised in contract and they have been extremely unprofessional by not contacting me back about the lack of services or refund for the lack of services. I have had to borrow snow blowers, shovel for snow for hours, and ask neighbors to help plow during various snow storms in January and February.Initial Complaint
01/28/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Signed a contract and paid for the 2021 winter plowing season in October. They never came to plow at all and won't give me my $500 back.Initial Complaint
01/25/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
October 2021 I paid Venture landscaping $250.00 for snow removal for the 2021/2022 season. They were to clear driveway and shovel porch and steps. We have been unable to contact the business and they have never showed up to remove snow. I was literally trapped in my home as the snow drifted and I was unable to open a door to exit the home which I feel is a hazardous situation. It was necessary for me to hire another business to shovel my porch.,steps and driveway so that I could exit my home. I would definitely like a refund of thev$250.00that was originally paid for this service. Thank you for your help.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.