ComplaintsforCORE Power Equipment
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Complaint Details
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Initial Complaint
10/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I purchased a new 2023 arctic cat side by side that I discovered had a bad trannsmission the first day of owning it. I returned it and they said they would fix it. It has been brought back 5 times for the same issue and still not fixed 5 months later. They last told me the grinding is a normal thing to just deal with it.Business response
11/08/2023
An agreement was made with *** ******* and both parties are satisfied.Customer response
11/09/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution is satisfactory to me.
Regards,
***** *******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.