ComplaintsforKrehling Industries, Inc.
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Complaint Details
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Initial Complaint
11/23/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I bought counter tops from this business and they have a defect. I haven’t had them even a year. They are saying they won’t fix them because it is water damage but it’s not. So I would like then fix or replaced.Business response
12/06/2022
Krehling Industries, Inc manufactured the countertop for ********** ******
for their customer **********************
Krehling made the top and did not install or do the cut out for the sink or
install the sink.
The damage shown in the picture has been caused by water. Unfortunately, we
are not responsible for, nor
do we cover water damage claims.
Excessive water has penetrated the seam at the bevel edge and caused the
particleboard core underneath
the laminate to swell.
Please see attached drawings, Krehling warranty and invoice for the top.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.