ComplaintsforB. Z. Motors Chrysler Inc.
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Complaint Details
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Initial Complaint
09/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I bought a 2020 **** ******** from ****** ********* June 28th. 2 weeks later, I get a check engine light. Bz motors explained that they couldn’t get me in until July 28th. Fine. I left it sit until I dropped it off July 27th. I contacted them Aug3rd. Response was guy has been busy. Okay I get it. Then I called Aug 10th. Same response… I checked today September 6th, my **** is still sitting in the same spot since they have had it. I have seen cars move in and out while mine still sits there. Worse part, they didn’t even offer me a rental. Thank goodness my husband and I have a 2nd vehicle. But that is getting hard. I just want to start seeing results considering I’m paying $700 a month for a vehicle I bought from them to not be able to drive.Customer response
09/12/2022
You may delete my complaint. I just went and traded for a mew one. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.