ComplaintsforVictory Auto Sales
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Complaint Details
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Initial Complaint
07/10/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I purchased a 2012 ****** ****** from this Dealership. I have had many issues with the vehicle in less than a year of ownership and less than 10k miles of driving. The dealership has fixed one issue, but I was given the run around while trying to get them to correct a wrong. Since purchasing this vehicle all in for $16278.88; I have had to fork out nearly $4000 for repairs. Most of these repairs stem from suspension and drivability issues. When I purchased the vehicle I told the salesperson that the alignment was off and it needed aligned. There was no communication from within to set this up and I had to repeatedly call in order to get in. Whilst waiting I took this vehicle to another shop and was given a long list of suspension issues that the vehicle had. I have kept all records of everything that has been done to the vehicle while under my ownership.Customer response
08/06/2023
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Victory Auto Sales regarding complaint ID ********.
Regards,
*************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.