Customer ReviewsforThree Rivers Marine and RV Center

In Sept 2021, Fyda Freightliner wrecked my 40 foot motorhome in their own parking lot. They have a body shop and I expected them to fix it. Instead, their insurance company (Sentry Select) called in Nov 2021 saying that if I could find a place to fix it, they would send it there. I tried calling Three Rivers, no returned phone calls (a recuring theme). Sentry finally reached Three Rivers and hired them. The Sunday before Fyda delivered my motorhome to Three Rivers, my wife and I drove out there. It is full of junk cars, boats, truck beds, lawnmowers etc, and did not look up to the job. I told Sentry not to send it there. Their response was to send it there or "have it fixed yourself." So over the next 18 months, it sat there making little progress. At one point, after I told the insurance company to total it, did I finally receive a call from the owner, ****. I asked him to keep me updated and even offered to come help fix it. But I never heard from him again. Sentry paid Three Rivers $55,102.80, but the work was never finished. Most of my phone calls and emails to Three Rivers were never returned. I documented all of them. It became obvious that I would never see my motorhome operable again. Finally, on Mar 31 2023, I submitted a claim (with 13 enclosures) to the PA Department of Insurance. Do not use this place, period. ******* *** ***** **** **** *****

August 2021-We were overcharged and defrauded. Never given an itemized, written estimate. Paid for parts upfront and given a verbal estimate for labor. Repeatedly inquired about the progress of the work to see if the **** was going to change, and we were rudely chastised for asking. Initially told/expected the invoice to be $4250 plus tax. When we were told everything was complete, the invoice total came to over $11,000-!!! The owners will say we agreed, and we authorized, but they had us sign a blank work order (3-part carbonless form). We thought we were agreeing to get an estimate, but we never saw the invoice again until AFTER the work was completed and AFTER they put inflated prices on everything. EX: we were charged $30/tire for tire disposal. This is normally $3-5/tire. 6 tires-do the math. There is no law against them charging whatever they want, but regulations and laws do prohibit surprise invoices and fraudulent parts and labor.Too many details for limited character count on this review. These people are career GRIFTERS: "a person who engages in ***** or small-scale swindling". ***** theft by deception, fraud, overcharges, surprise invoice, too many consumer protection laws to mention. Flying under the radar with no remorse and a mockery of the civil court system. Very clever and devious. My research indicates more than 20 years of ripping people off. I spoke with numerous others. They get off on it. It's a mystery to me how they also have a good number of positive reviews. It must be part of their game...get a few good reviews so people won't believe the bad ones. There's a naughty list and a nice list. We ended up on the naughty list. Worst part is the ****** Owners staged a video of the onboard generator of our motorhome, stating it wouldn't start. They would not permit us to go into the work area to see for ourselves (BIG RED FLAG). We paid over $1100 for parts and labor for this single item that was SIMPLY NOT PERFORMED! This is a crime.