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          Find a Location

          CheapCaribbean.com, Incorporated has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • CheapCaribbean.com, Incorporated

              7 Campus Blvd Newtown Sq, PA 19073-3227

            • CheapCaribbean.com, Incorporated

              15725 Dallas Pkwy STE 150 Addison, TX 75001-3510

            • CheapCaribbean.com, Incorporated

              501 Madison Ave Fl 25 25th Fl. New York, NY 10022-5612

            Business ProfileCheapCaribbean.com, Incorporated

            Travel Agency
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            7 Campus Blvd

            Newtown Sq, PA 19073-3227

            Get Directions
            Visit Website
            (800) 915-2322

            Customer Reviews

            1.42/5

            Average of 93 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            286 complaints closed in last 3 years

            63 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            We’re committed to making an impact, which means creating mind-blowing, unforgettable vacation packages to the Caribbean, Mexico and Central America. We also provide in-depth content on hotel properties and destinations, travel tips, as well as reviews from real, live beach lovers.

            Business Details

            This is a multi-location business.

            Find a Location

            CheapCaribbean.com, Incorporated has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • CheapCaribbean.com, Incorporated

                7 Campus Blvd Newtown Sq, PA 19073-3227

              • CheapCaribbean.com, Incorporated

                15725 Dallas Pkwy STE 150 Addison, TX 75001-3510

              • CheapCaribbean.com, Incorporated

                501 Madison Ave Fl 25 25th Fl. New York, NY 10022-5612

              Headquarters
              7 Campus Blvd, Newtown Sq, PA 19073-3227
              BBB File Opened:
              8/20/2002
              Years in Business:
              23
              Business Started:
              12/13/2000
              Business Incorporated:
              12/13/2000
              Type of Entity:
              Corporation
              Alternate Business Name
              • Cheap Caribbean.com
              Related Businesses
              Business Management
              • Mr. Michael Lowery, President
              Contact Information

              Principal

              • Mr. Michael Lowery, President

              Customer Contact

              • Mr. Michael Lowery, President
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Need help planning a trip? How to find a good travel agent

              Customer Complaints

              286 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/17/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I booked a hotel stay last week in Mexico for next year, 7 days, starting April 21, 2024. We are booking flights separately through a different travel site and I could not find any inbound flights to our destination on the date booked but found flights for April 24, 2024. So, I wanted to bump the resort reservation from April 21 to April 24, everything else in this land only reservation remained the same. I was told that a simple 3 day date change for next year would be 50$ per person, 100$ for two people. I had to make the change. Got a new itinerary, which stated 25$ cancellation/change fee per person and charged me for 4 people in the reservation to bring the cost to 100$. I called them asking why they charged me for 4 people and that the new booking itinerary sent said a 25$ change fee per person and that they listed 4 people on my reservation and charged me double. I got no good explanation for this and was told it was an internal error in their system but the price was correct. And I should trust this why when the costs stated were half per person and I was charged for 4 people instead of 2 to make up the double charge per person?
              Read More
              Read 285 More Complaints

              Customer Reviews

              93 Customer Reviews

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              Most Recent Customer Review

              Alisha N

              10/31/2024

              I have been trying to get in contact with this company for over two weeks regarding a hotel that I reserved being on strike.so that we can move hotels. I keep getting told a supervisor will contact me and have yet to hear from anyone. This has been the worst experience ever. To top it off a an agent was going to move me and then disassembled my package before getting approval now I have a 9k additional charge on my account that no one can seem to fix… this trip was prepaid!!! Never again!! Also they own uplift and they own the am star so they are getting so much money from their clients and won’t help in the least! My son is special needs so there are certain accommodations we need for him so a move is needed with special accommodations and I fear we will not be able to find the correct accommodation anymore before it’s getting close to our travel date
              Read 92 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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