81 Customer Reviews
Review from Shauntae B
1 star09/24/2024
I submitted a resume on Indeed years ago for a part time evening position! By the time they emailed I turned down the position and asked to have my info removed from their system! I am still getting emails of Go Puff interviews and hiring dates/ hours tears later! Every-time I get an email I reply and ask them to remove me and state that I AM NOT INTERESTEDWhat a scum company! Location: **********Review from Margaret I
1 star08/18/2024
I had items taken from two orders.The only way to reach out for help is "corporate", aka: a text chat.They were not only slow and unhelpful, they refused to refund me. Then they offered me a coupon! I think this company is purposely making it difficult for customers to reach them so they do not have to do refunds.Review from Shea D
1 star07/29/2024
I needed a $50 refund for bad service. They offered me a $10 credit for an order that was over 1 hour late! I declined.Review from Steven W
1 star07/25/2024
Somehow items were ordered from my account to an address I have never lived at. I canceled the order cause I'm not paying to have someone receive a delivery on my dime. I asked for a refund and was denied. They are thieves and not very good at keeping clientsReview from Lisa B
1 star07/13/2024
About $60 worth of stuff, ************************ the hospital. Well, the problem is my idea was expired by 2 weeks but I was in the hospital for 2 months with major surgery and all I ordered was food items and those food items were comfort foods while I'm in the hospital well. Because my idea was expired for 2 weeks and I already paid for everything with my card and everything else they left with the stuff that I ordered. *** said that I could not get refunded so they, everything I ordered they took with them. And they left and they just said nothing we can do.You got your ideas expired so we don't owe you a refund.And they walked out and then slashed.I heard from this company.I've emailed them.I've called and nothing.I've gotten no satisfaction just ignoredReview from Max M
1 star07/11/2024
Worst customer service ever. Broken company that isnt worth anyones timeReview from Tab J
1 star07/06/2024
I regret purchasing with this company, I signed up for what they claimed would be a "free trial", and also said "I can delete my subscription", and was charged AFTER deleting my subscription and now they refuse to refund me.Review from mariana o
1 star06/30/2024
worst customer service I have ever seen. I had to talk to four different customer service reps and everyone except ******* was a failure. I cant believe i gave this company any moneyReview from Rad E
1 star06/21/2024
I waited an hour for my order, they loaded too many deliveries (2 other orders being dropped off before mine). I watched this driver drive in opposite directions and make multiple stops that were not the drop off locations. I got a phone call from an Indian gentleman with a thick accent saying that the driver had a flat tire (bogus according to watching the map they provide). When I asked about a refund or discount, the gentleman told me to call customer service and hung up on me. I reached out to a live representative through the app, the representative also spoke broken English and had a hard time understanding my complaints. Ultimately, they cancelled the order, refunded the money (3-5 business days) and gave me a 10 dollar credit I will never use. This is shameful customer service, no accountability for employees, and upsetting that a company that charges so many fees, also outsources to presumably *****, where those employees have a language barrier and hang up on customers. ******************** is a disgusting business and will never be used again by myself or my family. Shame on them.Review from Gordon H
1 star06/17/2024
This is a scam and unacceptable. They charged me twice for items they cancelled and I never received. They took my money off my card which was my last and I can't even talk to no one because everything is automated... I feel like I was robbed and will NEVER be using go puff again. I want my money back!
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