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          Citizens Bank has 1161 locations, listed below.

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            Business ProfileCitizens Bank

            Bank
            Looking for more information? Access the headquarters listing for Citizens Financial Group, Inc.
            Read more
            The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

            Contact Information

            901 Wood St

            Pittsburgh, PA 15221-2155

            Visit Website
            (412) 867-2683

            Customer Reviews

            1.07/5

            All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

            Average of 241 Customer Reviews

            Read HQ ReviewsStart a Review

            Customer Complaints

            1,769 complaints closed in last 3 years

            579 complaints closed in last 12 months

            All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

            Read HQ ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 153

            This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

            View HQ Business Profile

            Related Categories

            Overview

            Citizens Financial Group, Inc. is a commercial lending business operating 9 commercial banking centers. 

            Products & Services

            Checking Accounts, Savings Accounts, Money Markets, Home Equity Loans, Mortgages, Student Loans, Student Checking, Home Equity Lines of Credit, Business Banking, Commercial Banking, Investing, Wealth Management

            Business Details

            Location of This Business
            901 Wood St, Pittsburgh, PA 15221-2155
            Headquarters
            1 Citizens Plz, Providence, RI 02903-1344
            BBB File Opened:
            3/6/2020
            Years in Business:
            153
            Business Started:
            1/1/1871
            Business Started Locally:
            1/1/1828
            Business Incorporated:
            6/17/1985
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            20000
            Alternate Business Name
            • Charter One Bank
            • Charter One Corporation
            • Citizens Bank of PA
            • Citizens Bank of Pennsylvania
            • Citizens Bank of Pennsylvania Inc.
            • Citizens Investment Services Corp.
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            Additional Contact Information

            Website Addresses

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            Industry Tip

            BBB Tip: How to choose a new bank or credit union

            Local BBB

            Better Business Bureau of Western Pennsylvania

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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